tiktak Casino & Sportsbook Data Care

This page describes what we collect when you use tiktak and how we keep that data protected. Our tiktak platform processes personal information—email, phone number, identity documents, payment details—to verify your account, process deposits and withdrawals, and deliver our sportsbook, live-dealer, and slot services. We take data security seriously and comply with applicable privacy regulations in the jurisdictions where we operate.

We collect only the information necessary to operate our tiktak service. We don't sell your data to third parties for marketing. We don't share your payment details with external processors unless required to complete a transaction. We encrypt sensitive information and store it on secure servers. This policy explains our practices in plain language so you understand what happens to your data when you use tiktak.

If you have questions about how we handle your information, our multilingual support team can help. Contact us via live chat, email, or in-app help during standard business hours.

What Data We Collect on tiktak

We collect your data in several categories. During registration, we collect your email address, phone number, and a password you create. During identity verification (KYC), we collect your full name, date of birth, residential address, and government-issued ID number. We may request a photo of your ID or a selfie to confirm your identity. We store these details securely on our tiktak servers.

When you deposit funds, we collect payment information—your chosen method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details for mobile banking, local payment, online payment, e-wallet). We don't store full payment card numbers; our payment processors handle that encryption. We do store a record that you deposited via a specific method so we can process your withdrawal to the same account.

When you use tiktak, we collect gameplay data—which games you play, your stakes, your session duration, and your account balance. We use this data to settle bets, track your account history, and detect fraud. We also collect technical data—your IP address, device type, browser version—to maintain our tiktak platform and troubleshoot technical issues.

How We Use Your Data on tiktak

We use your data to deliver our tiktak service. Your email and phone verify your account and allow us to send important notifications (account alerts, withdrawal confirmations, policy updates). Your identity documents confirm you're eligible to use our platform and comply with local regulations. Your payment information processes deposits and withdrawals.

We use gameplay data to settle bets fairly, maintain your account balance, and generate your transaction history. We use technical data to keep our tiktak platform running smoothly, detect and prevent fraud, and improve our service. We don't use your data for marketing unless you've explicitly opted in to receive promotional emails.

We at tiktak collect only the data necessary to verify your account, process your payments, and deliver our games—nothing more.

Data Security and Third-Party Processors

We encrypt your personal and payment information using industry-standard protocols. Our tiktak servers are protected by firewalls and access controls. We limit employee access to your data to those who need it to perform their job. We don't store your data indefinitely; we retain it only as long as necessary to operate our service and comply with legal obligations.

Our tiktak platform uses third-party processors for specific functions. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners) handle transaction encryption and clearing. Our servers may sit outside your jurisdiction; data transfers are encrypted and comply with applicable privacy laws. We have data-processing agreements with all third parties to ensure they protect your information to the same standard we do.

We don't sell your data to advertisers or data brokers. We don't share your identity documents with anyone outside our tiktak team except where required by law (e.g., if a regulator requests verification records). We don't use your gameplay data to profile you for marketing purposes unless you've opted in.

Registration data

Email, phone, password — used to create and secure your tiktak account.

Identity verification

Name, date of birth, address, ID number — used to comply with KYC regulations and prevent fraud.

Payment information

Payment method and transaction history — used to process deposits and withdrawals on tiktak.

Gameplay data

Games played, stakes, session history — used to settle bets and maintain your tiktak account balance.

Your Rights and Data Requests

You have the right to access your data. Contact our tiktak support team and we'll provide a copy of the personal information we hold about you. You have the right to correct inaccurate data—if your address or phone number changes, update it in your tiktak account settings or ask our support team to help.

You have the right to request deletion of your data, subject to legal and operational constraints. If you close your tiktak account, we retain your data for a defined period to settle any outstanding bets, process final withdrawals, and comply with anti-money-laundering regulations. After that period, we delete or anonymize your information. You can request account closure via our support team.

You have the right to object to certain data uses. If you don't want to receive promotional emails from tiktak, you can opt out via the unsubscribe link in any email or by updating your notification preferences in your account settings. You have the right to lodge a complaint with your local data protection authority if you believe we've mishandled your information.

Cookies and Tracking on tiktak

Our tiktak platform uses cookies to remember your login session, store your language preference, and track your activity for fraud prevention. Cookies are small text files stored on your device. We use session cookies (deleted when you close your browser) and persistent cookies (stored for longer periods). You can disable cookies in your browser settings, but this may affect your ability to use tiktak.

We use analytics tools to understand how players interact with our tiktak platform—which games are popular, where players encounter technical issues, how long sessions typically last. This data helps us improve our service. We don't use this data to identify you personally; it's aggregated and anonymized.

Data Retention and Jurisdiction

We retain your tiktak data for as long as your account is active, plus a defined period after closure to settle outstanding transactions and comply with legal obligations. We may retain gameplay records for longer periods if required by local regulations. Our servers are located in multiple jurisdictions; your data may be transferred across borders to process payments and deliver our service. These transfers are encrypted and comply with applicable privacy laws.

Our tiktak service is available only where local law permits. If you're in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is processed according to Indonesian privacy standards and our own policies. If you're in a jurisdiction where our service is not available, we cannot process your data or accept your account registration.

Policy Updates and Contact

We may update this privacy policy to reflect changes in our tiktak service or applicable laws. We'll notify you of material changes via email or in-app notification. Your continued use of tiktak after an update constitutes acceptance of the new policy. If you have questions about how we handle your data, contact our multilingual support team via live chat, email, or in-app help during standard business hours. We respond to privacy inquiries within defined response windows.